Real Customer Feedback on Our 4-in-1 Laser Welding & Cleaning Machine

At Triumph Laser, we value honest, unfiltered feedback from real users.
Today, we’re sharing a genuine review from a customer who purchased our 4-in-1 Laser Welding Machine, which includes welding, cleaning, cutting, and weld bead cleaning.
This review is especially meaningful because it highlights both what the customer loves and what could be improved — which helps future buyers understand the machine better and helps us continuously optimize our products.

Customer’s Original Review

“Laser cleaning — I had unrealistic expectations.
I am happy with the laser machine and quality. I wish I got the laser cleaning head, not the welding head with the adapter to laser clean — not as good, and I go through protection lenses every 4 hours of laser cleaning run time @1500W (something seems wrong tho).

Also this doesn't replace sandblasting in most cases, I hoped it would. Laser is best for cleaning light rust or heavy paint. I wish it would remove millscale and welding BB's like sandblasting.”

Our Understanding & Technical Notes
This customer provided valuable and very honest insight.
We appreciate not only his positive feedback about machine quality, but also his expectations regarding laser cleaning.

Here are a few important clarifications for future customers:
✔ 1. Different Heads = Different Performance
The machine supports both welding and cleaning, but:
• The dedicated cleaning head always performs better
• The welding head + cleaning adapter is convenient but not optimal for long, heavy cleaning tasks
• High-power (1500W) continuous cleaning will consume protective lenses faster

✔ 2. Laser Cleaning Is Not a Full Replacement for Sandblasting

Laser cleaning has its strengths, but it also has limits:

Laser is great for:

• Light to medium rust

• Thick or old paint

• Surface oils and coatings

• Oxidation

• Precision cleaning without damaging the substrate

Laser cannot fully replace sandblasting for:

• Heavy mill scale

• Welding BBs / spatter removal

• Deep surface profiling

• Large-area industrial surface roughening

This customer’s feedback reminds future buyers to choose the correct tool for their job — laser and sandblasting excel in different scenarios.

What the Customer Still Liked

Even with higher expectations for cleaning, the customer praised:

• ✔ Stable machine quality

• ✔ Welding performance

• ✔ Reliability

• ✔ Overall satisfaction with the machine itself

About Triumph Laser

With 20 years of manufacturing experience, Triumph Laser produces professional laser equipment including:

• 4-in-1 laser welding machines

• Fiber laser welding systems

• Laser cleaning machines

• Laser cutting machines

• Laser marking machines

Our machines are used worldwide in metal processing, fabrication, automotive repair, machinery, and industrial maintenance.

Thinking About a 4-in-1 Laser Welding Machine?

If you want a machine that integrates welding, cleaning, rust removal, and cutting — and need help choosing the right head configuration for your work — we’re here to guide you.

👉 Contact us anytime. We reply within minutes.